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Digital Cultural Heritage Design Practice: A Conceptual Framework

journal contribution
posted on 01.07.2021, 15:10 by Marco Mason, Giasemi Vavoula
Human-Centred Design approaches in museums give rise to a new, digital cultural heritage design practice by refocusing design from the (digital) technology on to the (digitally-enhanced) visitor experience and requiring involvement in design from both designers and non-designers. This practice is foregrounded as central within a wider landscape of transformative museum design and innovation. The paper calls for a new research agenda that takes design practice as the unit of analysis and recognizes the uniqueness of each cultural heritage organization and its capacity to deploy digital media and technologies successfully in its own unique ways and as a matter of organisational fit. We outline this agenda through a conceptual framework for the analysis of digital cultural heritage design practice along the dimensions of activity, tool mediation, and knowledge production. The framework acknowledges that the design of digitally-enhanced visitor experiences is catalytically mediated by tools and constitutes powerful ways of knowing-in-designing.

Funding

This work was supported by two European Union Marie Skłodowska-Curie Actions Fellowships under grant agreements 302799 and 703682

History

Citation

The Design Journal, 24:3, 405-424, DOI: 10.1080/14606925.2021.1889738

Author affiliation

School of Museum Studies

Version

AM (Accepted Manuscript)

Published in

The Design Journal

Volume

24

Issue

3

Pagination

405 - 424

Publisher

Taylor & Francis

issn

1460-6925

eissn

1756-3062

Acceptance date

07/12/2020

Copyright date

2021

Available date

03/09/2022

Language

English