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Feedback Frequency and Appraisal Reactions: A Meta-analytic Test Moderators

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journal contribution
posted on 05.06.2018, 10:52 by Shaun Pichler, Gerard Beenan, Stephen Wood
Performance appraisals provide employees with feedback that helps them improve subsequent performance, with acceptance of feedback as a key precondition to improve performance. In this study, we use the due process model of performance feedback to better understand predictors of favorable employee reactions to performance appraisal. The due process model views knowledge of performance standards and frequent feedback as aspects of adequate notice in performance appraisal, and as key predictors of favorable appraisal reactions. Empirical findings to date, however, have been inconsistent on this issue. Feedback frequency has not been consistently related to appraisal reactions in primary studies, suggesting the potential for moderator effects. We therefore meta-analyzed the relationships between knowledge of performance standards and feedback frequency with appraisal reactions through the due process lens with performance rating favorability and knowledge of performance standards as moderators. Our findings suggest prior inconsistent results could be partly explained by the moderating effects of performance rating favorability and knowledge of performance standards on the relationship between feedback frequency and appraisal reactions. We discuss the implications of our results for theory, research and practice.

History

Citation

International Journal of Human Resource Management, 2018

Author affiliation

/Organisation/COLLEGE OF SOCIAL SCIENCES, ARTS AND HUMANITIES/School of Business

Version

AM (Accepted Manuscript)

Published in

International Journal of Human Resource Management

Publisher

Taylor & Francis (Routledge)

issn

0958-5192

eissn

1466-4399

Acceptance date

18/02/2018

Copyright date

2018

Available date

25/08/2019

Publisher version

https://www.tandfonline.com/doi/full/10.1080/09585192.2018.1443961

Notes

The file associated with this record is under embargo until 18 months after publication, in accordance with the publisher's self-archiving policy. The full text may be available through the publisher links provided above.

Language

en