Policing Journal Paper (Dil of outsourcing).pdf (52.7 kB)
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Workforce Modernization in Police Detention Suites: The Dilemmas of Outsourcing in Public Services.

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journal contribution
posted on 21.08.2012, 13:33 by Geoff Heath, Rob C. Mawby, Lynne Walley
This article draws upon our experience of evaluating a project funded by the Home Office's workforce modernization programme, which concerned the outsourcing of the detention officer role in an English police force. The efficiency and effectiveness of the project were established, but questions about accountability, equity and sustainability were also raised. These findings complement the literature on outsourcing in the public sector. Studies suggest that the issues associated with the application of outsourcing include the extent to which cost savings are achieved, the causes of such savings and the implications of this for quality and equity. Outsourcing may be seen as a relatively unproblematic way of increasing efficiency in the public sector from some theoretical perspectives, but that is disputed. Our work contributes to the debate by presenting further evidence that, while outsourcing can produce significant savings, this is neither straightforward to achieve nor without awkward side effects.

History

Citation

Policing: a Journal of Policy and Practice, 2009, 3 (1), pp. 59-65

Author affiliation

/Organisation/COLLEGE OF SOCIAL SCIENCE/Department of Criminology

Version

AM (Accepted Manuscript)

Published in

Policing: a Journal of Policy and Practice

Publisher

Oxford University Press (OUP)

issn

1752-4512

eissn

1752-4520

Copyright date

2009

Available date

21/08/2012

Publisher version

http://policing.oxfordjournals.org/content/3/1/59

Language

en

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